At KiraKiraGemz, we take your safety seriously. Unfortunately, scammers sometimes attempt to impersonate our brand by using our images, watermarks, and products on unauthorized websites or social media pages. Here’s how you can protect yourself and ensure you’re only shopping with us.
1. How can I make sure I’m buying from the real KiraKiraGemz?
The only official places to shop and connect with us are:
• Our website: kirakiragemz.bigcartel.com
• Our Instagram: @kirakiragemz
If you see our products on any other website, it is NOT an authorized seller.
2. What should I do if I find another website selling your products?
If you come across a website using our images, watermark, or branding that is not our official site, please:
• Avoid purchasing from them. They are not affiliated with us and may be selling fake or stolen products.
• Report it to us. You can send us a message on Instagram (@kirakiragemz) or email us with the website link so we can take action.
3. How can I spot a scam website?
Scammers often use tactics like:
• Copying our product images (sometimes with our watermark)
• Offering extreme discounts or deals that seem too good to be true
• Using a different website URL (anything other than kirakiragemz.bigcartel.com)
• Not having clear contact information
Always double-check the website address before making a purchase.
4. Are there any other social media accounts for KiraKiraGemz?
No! Our only Instagram account is @kirakiragemz. If you see another account claiming to be us, please report it and let us know.
5. What should I do if I accidentally buy from a scam website?
If you believe you have purchased from a fraudulent website:
• Contact your payment provider immediately to report the transaction.
• If you paid via PayPal or a credit card, you may be able to dispute the charge.
• Let us know so we can warn others and try to take action against the scam site.
Stay Safe & Shop Smart
We appreciate your support and want to make sure you have the best and safest shopping experience. If you ever have doubts, always reach out to us on Instagram (@kirakiragemz) before making a purchase.
Thank you for being part of the KiraKiraGemz community!